A tour aimed at expanding the frontiers of expertise in managing administrative services and service delivery in public service in West Africa has been announced.
Organised by On Time International, the tour is scheduled to start from 7 to 13 March 2016 in countries where public administration modernization programs were recently launched – such as Ghana, Nigeria, Burkina Faso, Republic of Guinea and Ivory Coast.
Drawing largely from substantial experience acquired in the United Arab Emirates, the firm aspires to deploy its service offering on the African continent with states, regional authorities or investment agencies becoming proposed adapted tools to ease delivery of public services to individuals and companies.
On Time International’s CEO Alpha Diallo believes that optimizing the management of civil servants and improving their efficiency through state reform programs, and initiatives to bring civil servants closer to citizens is the pathway to a sustainable future.
“Several ongoing reforms and projects in West Africa allow us to believe that public authorities are eager to discover – and even ask for – solutions provided by the private sector”, explained Alpha Diallo.
He also added that On Time International is “able to offer technical support to accelerate and simplify a number of activities, such as visa and passport requests, birth certificates or corporate registration – which frees more time for civil servants to focus on states’ sovereign and strategic missions.”
The firm plans to deploy its activities by creating business centers – called “one-stop shops” – in cities and rural areas, close to populations. In these centers, families, business owners and individuals will be listened to, guided and advised while completing their administrative procedures.
To support these “one stop shops”, data centers would be created to archive files and application forms and encourage the development of e-governance in partner countries over the long term.
Alpha Diallo says “we want to set-up an ambitious public-private partnership in Africa. If we manage to convince public decision makers whom we will meet with, 1 million jobs can be created by 2020 as a part of our deployment plan.”
Building on the expertise that On Time Government Services developed in the Middle-East region, On Time International strives to provide public authorities across the world with solutions and tailored tools, in order to support their public service mission.
With a goal to create an ambitious public-private partnership, serving authorities for the benefit of populations, the firm also provides essential services to companies and individuals in their daily life, by creating local service centers (“one stop shops”) offering support on administrative and business management issues.